loading

Shipping info

We offer a variety of shipping options to meet your shipping needs. Please check the shipping options at checkout for specific delivery options and fees. No C.O.D. orders can be accepted.

We currently ship to most parts of the World, you may find the list of countries we ship to at the estimated shipping cost section of the shopping cart.

Shipping restrictions may apply to some of the items, please take note that the specified shipping restriction will be noted in the Product page.

Please note that the posted shipping time frame, if provided, may vary from item to item. The posted shipping time frame is contingent upon credit card approval and may be delayed should we experience difficulties in obtaining authorization.

EoMM is also not responsible for any international shipping delays caused by the customs clearance process.

EoMM is also not responsible for any damages and lost of goods in the process of international shipment. 

Any taxes or custom fees as deemed by your country’s legal regulations are to be held responsible by the customer. In the event that an order is returned to us due to incorrect delivery address provided by the customer, or if left unclaimed, the full cost of redelivery will have to be borne by the customer.

Some of the products in our store are shipped directly from the manufacturer. In this case, shipping costs and estimated shipping time are noted on the product page. *Items will be flagged as requiring special delivery

INTERNATIONAL DELIVERY COSTS

We use shipping courier (DHL, FedEx and SingPost) for our international shipping, rates are subject to destination, and actual item volume. Please check out the estimated shipping cost at the shopping cart. However please note that the estimated shipping cost is not finalized until checkout.

Domestic Delivery         
Next day delivery  

                                           shipping cost
Item below 1kg                       6.50 sgd
Item above 3kg                      20 sgd

Same day delivery
Item below 3kg                       20 sgd
Item above 3kg                      40sgd

IN-STORE PICKUP

Store pickup is available for all our products. After opting for in store delivery at checkout, our staff will contact you shortly to book the pickup timing slot with you.

Return Policy

EoMM accepts returns of unused, unworn, unwashed, unaltered, and undamaged items (except those on promotion) within 10 days from receipt of delivery. Items must be returned in the original packaging, including any boxes, hangers, garment bags, and other packaging materials. All returns are subject to approval by EoMM, Please contact us at info@eomm.co before you return any item, our staffs will reply you with return instructions.

For an item to be eligible for return, the following must apply:

  • Item must be unused, unworn, unwashed, and undamaged.
  • Item must have all original tags attached.
  • Footwear must include the original shoe box in original condition (without postal labels). If footwear is returned in a damaged shoe box or without the original shoe box, a shoe box fee of S$50 will be charged.

 

All products in promotion are not eligible for Return, including free shipping promotion. 

No returns or exchanges will be accepted on the following items and sales of the following items are considered Final Sale:

  • Vintage items
  • Fine Jewelry
  • Customized items
  • Swimwear
  • Books
  • Archivio
  • Housewares
  • Cosmetics, Skincare, and Fragrances
  • Hosiery
  • Lingerie

 

We cannot accept returns of monogrammed, personalized, or special-order items, or of items damaged through normal wear and tear.

We do not offer cash or credit card refunds. 

Any returns are only eligible for refund when we receive the item. You will bear the costs of shipping the item back to us. 

Join Mailing List

Enter your email address to get exclusive updates on new products and promotions.

x